Energy Marketers & Service Provider Solutions

Managing energy complexity. Reliably and efficiently.

Marketing and Service Providers

Ventyx understands that marketers, traders and retailers face challenges around analyzing markets to produce the greatest margins, closely monitoring price, credit and commodity risks, and meeting regulatory reporting requirements quickly and efficiently.

Energy marketers, traders and retail service providers play a unique role within the energy industry, serving as the middle man between producers of energy and utilities and end-use customers. These organizations must closely balance the supply and demand of energy, manage multiple commodities and complex transactions, and closely monitor the risk associated with this balance. To remain competitive, these organizations offer unique, complex pricing arrangements with their clients. At the same time, these organizations must adhere to regulatory financial and energy reporting requirements.

Ventyx recognizes the need to accurately forecast demand, provide a high-level of customer service,  and offer complex pricing, environment and demand response programs.

Learn about Ventyx products specialized for energy and utilities »

Energy Marketer & Service Provider Challenges

Ventyx can help energy marketers and service providers address the following challenges:

  • Streamline trading and risk management operations – Organizations must have streamlined processes across their front, middle and back office functions, with the necessary workflow, controls and auditing to meet risk, regulatory and financial reporting requirements.
  • Balance energy supply and demand – Forecasting  demand to avoid penalties and ensure adequate supply requires a large amount of data, and complex algorithms to provide accurate and timely forecasts.
  • Manage complex customer arrangements – Marketers and service providers must be able to provide a high level of customer service, track and profile a large amount of customer data, and accurately calculate invoices based on complex contract arrangements.

Energy Marketing & Service Provider Solutions

Customer Information Systems (CIS)

Deliver high-quality customer service by comprehensively managing customer data for use in billing, field service work and outage management.

Ventyx’s Customer Information Systems offer unparalleled flexibility and workflow capabilities for managing all your customer-facing processes, from simple inquiries, to marketing initiatives and complex billing. Key benefits include:

  • Ability to reduce read-to-cash cycle time and improve satisfaction
  • Ability to process information and handle calls to resolve customer issues quickly
  • Intelligent user information "At–a-Glance" pushing relevant information to the user to improve first call and first screen resolution
  • Work flow management ensuring business processes usage consistency
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Demand Response Management

Accurately forecast and optimize demand response and distributed energy recourse to avoid outages, minimize investments in new assets (transmission, generation, etc) and effectively manage your utility Smart Grid program.

Utility Smart Grid programs supported by Ventyx Demand Response Management give organizations the ability to make more informed choices about how and when they use power by providing them with incentives for controlling energy loads on the network. Key benefits include:

  • Improving distribution monitoring, control, and reliability  
  • Enhancing renewable energy use through Smart Grid programs that incent the energy consumer to make green choices
  • Turning advanced metering initiatives into commercially actionable information
  • Leveraging the power of dynamic virtual power plant optimization to support microgrids
  • Decreasing costs through wholesale price mitigation and capacity revenue
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Energy Market Participants

Easily manage wholesale energy transactions, create generation offers, and allocate and invoice market-based charges across every North American market, plus the Single Electricity Market Operator of Ireland.

Ventyx offers an integrated, bid-to-bill solution for straight-through processing accuracy, efficiency and performance. It is the only solution that offers true multi-market coverage across every operational North American power market. Based on current clients and market volume, it provides functionality for the scheduling, bidding and settlement of more generation and load than all of the other competing software solutions combined. Key benefits include:

  • Simplified physical scheduling, nominations, ISO communications and position management
  • Flexibility to evolve as the markets evolve
  • Multiple-market coverage
  • Ability to strategize, create and submit generation offers based on market rules
  • Accurately allocate and invoice market-level charges and credit
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Energy Market Participants - Pipeline Transaction Management

Easily automate nomination and actualization processes by integrating with most of the major pipelines in North America, and ensure accurate shipping charges by shadowing the pipeline’s settlement process.

To provide efficient communications with the hundreds of North American pipelines, gas market participants need new tools to be able to anticipate and validate the expenses incurred on those pipelines. Ventyx solutions for pipelines support the shadowing of pipeline invoices - something that gas market participants have not focused on in the past due to the lack of available software tools. Key benefits include:

  • Speed-to-market with out-of-the-box pipeline configuration 
  • Peace of mind with pre-tested NAESB transaction sets in real world environments
  • Standardize on a single transaction management solution across multiple pipelines
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Retail Operations & Forecasting - Counterparty Settlement & Billing

Integrated solution for managing operating agreements and contracts, complex billing and settlement calculations and regulatory reporting processes.

Used by market or transmission operators, wholesale providers, generation owners/operators, marketers, and utilities, the Ventyx counterparty settlements and billing solution supports the settlement and invoicing of generation, transmission and distribution customers or counterparties associated with energy contracts. Key benefits include:

  • Simplified bilateral Transactions and Power Purchase Agreements
  • Improved compliance with Energy Service Agreements
  • Ability to manage complex fuel supply contacts
  • More accurate member billing and market charge allocation
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Retail Forecasting & Operations

Dial-in short- and long-term load forecasts using a highly sophisticated demand forecasting model that captures all of the specifics of each system and layers in demand drivers like temperature, humidity and wind conditions.

The Ventyx Retail Forecasting & Operations solution delivers the industry’s most comprehensive set of solutions for energy retailers. Key benefits include:

  • Decreased energy cost and risk via more accurate forecasts
  • More efficient regulatory reporting
  • Ability to re-allocate staff to analytical activities due to increased process automation and efficiency
  • Decreased exposure to real-time markets
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Business Intelligence & Analytics

Make better decisions by capturing and aggregating the rich data held within software systems across your enterprise with pre-packaged analytical tools built on the KPIs which matter most.

To improve strategic and tactical decision making, management need greater insight and visibility of all aspects of the operation – from the effectiveness of its staff to the performance of its plants and equipment. Ventyx Business Intelligence captures and aggregates rich data held across disparate software systems. Easily tailored for individual users or user groups, Ventyx Business Intelligence compiles the industry's best business practices into pre-packaged solutions to enable companies to more effectively monitor and manage their distributed assets on a real time, near-real time, and event-driven basis. Key benefits include:

  • Prepackaged dashboards for high value KPIs such as asset health, work management, operations management, smart grid, and financials
  • More timely and accurate reporting on the KPIs which matter most – working alongside your existing corporate BI strategy
  • Improving decision making by capturing and aggregating the rich data held within software systems across the enterprise
  • Better allocation of finite funding to generate the greatest return on investment
  • Make costs and opportunities more accurate and visible throughout the organization, from line managers to executives
  • Improving productivity and asset reliability by establishing baselines and best practices
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Energy Market Intelligence

Gain a better understanding of the market landscape with access to rigorous market data and research that provides intelligence on power, fuels, generation, environmental and transmission. Leverage this data into your own planning with advanced analytics.

Because having high quality data is essential to our clients, Ventyx provides investment-grade historical data and analysis, assembled with the industry’s most rigorous data collection and proofing procedures. In addition, our expertise enables us to model data and perform thorough research to enhance or extrapolate data where available sources are incomplete or nonexistent. Most importantly, customers are easily able to access this data to make it actionable. This solution includes:

  • Mission-critical market intelligence delivered within an analytics package
  • Most reliable source of market intelligence available in the market
  • Unparalleled development and support team of 40+ content experts
  • Leading-edge analytical tools which are constantly evolving, driven by customer feedback
  • Single source for mission-critical market data
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